ISDM has always been a company at the forefront of collaboration technology, our mission is to give our customers the tools that they need to exchange thoughts and ideas, that remains as true today as it always has. We recognise that technology is always evolving, and the needs of the workforce rapidly change with it.
To this end we have partnered with Realwear to bring their next generation collaboration headset to our customers. Realwear represents a new evolution in the way workers can interact with their customers and colleagues, freeing their hands to allow them to carry out their duties, whilst being able to collaborate utilising the non-obstructive, camera equipped headset.
Partnering with Cisco, Realwear have realised that remote knowledge workers such as technicians need to be connected with their support teams back at base, the traditional collaboration methods such as phone or video conference do not lend themselves to this specific type of task.
Realwear is purpose built to allow for seamless collaboration, it is handsfree, voice controlled, wireless and most importantly ruggedized to protect from the elements.
Unplanned downtime of equipment, can cost companies millions or even billions. Realwear allows anyone to become the remote technician, being fed information/instructions from the technicians back at base. Lack of on-site expertise, harsh work environments or access to machine data, need not be a barrier to getting equipment back online.
ISDM Solutions are already working with a number of companies to help them realise the potential of Realwear with Expert on Demand. Visit ISDM Expert on Demand to book a demo and see for yourself how Realwear has the power to transform your working world.