Last year ISDM Solutions worked with Royal London to design and deploy a new collaboration solution. Changes or enhancements to ways of working can be challenging. A partner like ISDM Solutions can work to ensure that your teams can get the most out of a new deployment while not adversely affecting users.
Who Are Royal London?
Royal London are the largest mutual life, pensions and investment company in the UK, so you can imagine the impact when Coronavirus hit and they had to send all of their employees to work from home. Known for excellent customer service and passion, it’s clear their aim is to make their customers number one priority, and the pandemic wasn’t going to stop them.
What Was Royal London’s Aim?
Royal London wanted to swiftly shift to remote working with ease during the 2020 pandemic they were able to swiftly transition to providing remote working jobs, owing to familiarity and a high level of adoption with conferencing technology
How Did ISDM help Royal London?
Like the rest of the world, Royal London saw a rise in demand for remote conferencing and had to move swiftly to ensure that they could meet this demand.
Royal London and ISDM were able to explore in detail, what their collaboration options were and what work would be required to start preparing for a successful deployment.
Post-deployment ISDM Solutions worked with Royal London to design a bespoke training and adoption workshop to help ensure that users were armed with the knowledge they would need to get the most out of the new technology.
In this video, we explore what Royal London’s challenges were, how ISDM were able to help solve them, and what this means for the future of collaborative working at Royal London. Take a look at Royal London for financial advice and insurance.
Watch the full video case study below on our YouTube channel