We are relaunching and rebranding ISDM, with some exciting products and services coming soonWE ARE
ISDM
REMOTE TEAMWORKING
TEAM COLLABORATION
CUSTOMER FOCUSED
SECURITY SOLUTIONS
NETWORKING SOLUTIONS
ISDM Solutions are here when you need to connect, communicate and collaborate with your teams across the world.
Currently, there is an unprecedented increase in remote work happening around the world due to COVID-19 (Coronavirus disease).
ISDM are here to keep your team connected on any device, enabling you to keep work moving from anywhere, get in contact now for us to help you get the solution that is right for you.
Our Mission Statement
Giving companies the tools they need to exchange thoughts and ideas.
Drive for sustainable outcomes
Involve the right people
Think beyond the now
Focus on quality
Commitment to customers
About ISDM
About the Business
Formed in 2012, ISDM Solutions (Infrastructure – Service – Delivery – Management) have rapidly grown into an international business with over 90 employees supporting our global business from our offices in Belfast, Halifax, Cambridge, Washington and Singapore.
ISDM have focussed on bringing people together, wherever they are, for over 8 years.
Whether in the office, working remotely, working from home, travelling, or on customer sites, ISDM specialise in the design and deployment of technology solutions that can efficiently bring your teams together to achieve and succeed.
The business is driven by the senior leadership team of Rory Branigan (CEO), Karen McWhirter (COO) and Stephen Millner (CIO).
What we do
ISDM Solutions work with your organisation and empower you to make future-proofed choices to enable effective communication and collaboration across your business, all underpinned by high performance and secure network infrastructure.
How we Operate
ISDM operate in a consultative and advisory way to ensure any solution we offer is best fit and best value for your business, both now and for the future.
We are vendor agnostic, offering a blend of solutions depending on business needs. The way we work is defined by our 5 core principles outlined above.
Our Vendors
ISDM solutions provide technologies that work together to deliver something incredible. Hardware and software is only part of the journey: user experience is key. We have the people that have the system at the front of our minds. We partner with the leading manufacturers in the industry. Cisco, Zoom, Microsoft and PEXIP.
ISDM specialise in Cisco technology to provide secure team collaboration. Using the Cisco Webex cloud based video conferencing platform, combined with Webex calling for cloud based Unified communications, we can provide the most feature rich collaboration solution on the market.
If you are a large organisation with multiple collaboration platforms, or you need to communicate with third parties on different systems, Pexip can bring it all together. Pexip provides cloud SIP & H.323 video interop between multiple collaboration platforms.
Zoom is a versatile cloud collaboration tool combining video conferencing with crisp audio, online meetings & screen sharing. Virtual backgrounds and the “Touch up my appearance” button has made it a very popular home working solutions.
Microsoft Teams is a corporate collaboration solution many will already be familiar with. Teams allows users to chat, meet, call, share and collaborate all in one place, no matter where you are.
Desktop Calling
Calendar Integration
Webex
Teams
Interactive board
Room - Kit
IOT
OBTP
Bots
Meraki
Desktop Calling
Calendar Integration
MS Teams Introp
Google Hangouts
Virtual Meeting Rooms
Endpoint Registration
OBTP
Desktop Calling
Calendar Integration
Ms teams introp
Interactive board
Virtual Meeting Rooms
Telephone Rooms
IOT
OBTP
Bots
Desktop Calling
Calendar Integration
Teams
Interactive board
Room-Endpoints
IOT
OBTP
Bots
Our Helpdesk
24/5 Operations Centre
We have a dedicated video network operations centre that works 24/5 to ensure that nothing will stand in the way of your collaboration estate.
Pro-Active Monitoring
Through our dedicated Video Network Operations Centre, ISDM Solutions can monitor systems remotely, and ensure that everything is working as it should. ISDM in addition can run a series of diagnostics prior to staff arriving on site.
Regular Maintenance
ISDM will work with your on the ground teams to ensure that hardware is regularly health checked and any issues can be resolved promptly, and we want to ensure that all parts are working well to deliver a fully functional technology estate.
Experienced Engineers
Our engineers are fully qualified technical operations specialists, whether they are working for you on site, or helping via our helpdesk, you can be sure that our team will work to deliver a high-quality service.
Flexible Service Options
ISDM believe that service should be flexible and built around your needs. Be it a fully managed service, service tokens or even a dedicated engineer on site, ISDM will work with you to build a support package that perfectly suits your needs.
WE PROVIDE WHAT IS RIGHT FOR YOUR COMPANY
Contact us on:
We work with a number of leading vendors to procure and install the latest technology to make the best of the space and budget that a customer has available to them.
We are vendor agnostic and work with our customers to supply solutions that will deliver maximum benefits both now and into the future